Privacy Policy

Hextropian Systems, Inc. ("Hextropian," "we," "us," or "our") operates hextropian.ai and related public website pages and interactions (the "Website"). This Privacy Policy explains how we collect, use, disclose, and retain personal information when you use the Website or communicate with us through it.

1. Scope

This policy applies to information collected when you:

• visit or browse the Website;
• contact us or submit an inquiry;
• request or schedule a demonstration or meeting;
• apply for a job or communicate with us about employment;
• submit a privacy request; or
• otherwise communicate with Hextropian through Website-related business channels.

This policy does not describe customer content or other information processed through the Hextropian Platform on behalf of customers. Those activities are governed by the applicable customer agreements, data-processing terms, and product-specific documentation. It also does not cover employee or contractor records governed by separate internal policies or notices.

2. Information we collect

Information you provide

Depending on how you interact with us, you may provide information such as your name, company, job title, work email address, telephone number, message content, meeting preferences, scheduling information, resume or CV, employment history, professional links or work samples, and other information you choose to provide.

If you submit a privacy request, we may also collect information reasonably needed to understand, verify, and respond to the request.

Information collected automatically

When you use the Website, Hextropian and its website, analytics, and security providers may receive limited technical information needed to deliver, secure, and measure the Website. Depending on the service and request, this may include Internet Protocol address, browser and device information, requested page, referring page, date and time, approximate location derived from an Internet Protocol address, and security or bot-detection signals.

Sensitive or confidential information

Please do not send passwords, government identification numbers, financial account information, medical information, customer records, regulated operational records, export-controlled information, or other sensitive or confidential material through a public Website form or general email channel unless Hextropian specifically provides an approved secure method for that purpose. Job applicants should not include Social Security numbers, passport numbers, bank information, or medical information in an initial application.

3. How we use information

We use personal information as reasonably necessary to:

• operate, maintain, secure, troubleshoot, and improve the Website;
• respond to inquiries and provide requested information;
• schedule and conduct demonstrations, meetings, and business conversations;
• evaluate job applicants and administer recruiting;
• measure aggregate Website use and understand which content is useful;
• detect bots, abuse, security events, and other misuse;
• maintain appropriate business, security, and legal records;
• comply with applicable law, valid legal process, and enforceable obligations; and
• evaluate or complete a financing, merger, acquisition, restructuring, sale, or similar organizational transaction.

Where applicable law requires a legal basis for processing, the basis may include taking steps at your request, performance of a contract, our legitimate interests in operating and securing the Website and conducting our business, consent where requested, or compliance with legal obligations.

4. Analytics, cookies, and Website security

Plausible Analytics

We use Plausible Analytics to understand aggregate trends in Website use. Plausible is designed to provide cookieless analytics without persistent identifiers or cross-site tracking. Under Plausible's standard service, raw Internet Protocol addresses are not stored, and visitor analytics are aggregated for measurement purposes.

Cloudflare Turnstile

We use Cloudflare Turnstile in parts of the Website to help distinguish legitimate visitors from automated or malicious activity. Turnstile may process technical browser, network, and security signals and, depending on configuration, may use browser storage or cookies needed for its security functions.

Advertising technologies

The Website is not currently configured to use advertising cookies, retargeting technologies, or cross-site behavioral tracking. If that changes, we will update this policy and provide any notice or choice required by applicable law.

5. How we disclose information

We may disclose personal information when reasonably necessary for the purposes described in this policy, including to:

• website hosting, delivery, security, and technical service providers;
• Plausible Analytics for aggregate Website measurement;
• scheduling, calendar, email, and communications providers used to arrange meetings and communicate with you;
• authorized personnel and service providers involved in recruiting, if applicable;
• professional advisers such as lawyers, accountants, auditors, and insurers;
• government authorities, courts, regulators, law enforcement, or other recipients when required by law or reasonably necessary to protect rights, safety, systems, or property;
• actual or prospective investors, lenders, acquirers, successors, or transaction advisers in connection with a financing or corporate transaction, subject to appropriate confidentiality safeguards; and
• other recipients at your direction or with your consent.

Third-party services may process information under their own privacy policies and terms when they act independently from Hextropian.

6. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, security, accounting, dispute-resolution, and legal needs. Retention periods vary based on the type of information, the nature of the relationship, applicable legal requirements, and whether information must be preserved for security investigations, legal claims, or other lawful purposes.

When information is no longer reasonably needed, we may delete, deidentify, or securely dispose of it, subject to backup cycles, legal holds, and other lawful exceptions.

7. Security

Hextropian uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure, so please use appropriate care when sending information online.

8. Privacy rights and choices

Depending on where you live and subject to applicable exceptions, you may have rights regarding your personal information, such as the right to request access, correction, deletion, or a copy of certain information, or to object to or restrict certain processing.

To submit a privacy request or ask a privacy question, email [email protected] with the subject line "Privacy Request." We may request information reasonably necessary to verify your identity, authority, and the request. We will respond as required by applicable law.

If you receive promotional email from us, you may use the unsubscribe method in the message or contact us. We may still send non-promotional communications relating to an active inquiry, meeting, application, agreement, security matter, or legal notice.

9. Children

The Website is intended for business and professional audiences and is not directed to children under 16. We do not knowingly collect personal information from children under 16 through the Website. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

10. Third-party services and links

The Website may link to or use third-party services, including scheduling, calendar, email, analytics, and security services. Those services may have their own privacy policies and terms. Hextropian is not responsible for the privacy practices of a third-party website or service when that third party acts independently.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in the Website, our practices, service providers, or legal requirements. We will post the revised policy on this page and update the effective date. If a change materially affects how we use personal information, we will provide additional notice where required by law.

12. Contact us

Questions, concerns, and privacy requests may be directed to:

Organization

Hextropian Systems, Inc.

Email

[email protected]

Website: hextropian.ai